Manual
VicPhone step by step
From installation to your first line, contacts and keyboard shortcuts: here you will find everything VicPhone can do and how to use it. One manual for both devices: what applies only on Windows or only on Android is marked as such.
Anna Schmidt
1 Getting started
Install Windows
Download the installer and start it. Accept the licence and follow the wizard. VicPhone installs for your user account. Afterwards you will find VicPhone in the Start menu and on the desktop.
For companies there is the MSI package. It installs VicPhone for all users of a computer under Program Files. Each user sets up their own settings, lines and contacts.
If Windows shows a SmartScreen message when the installer starts, select "More info" and then "Run anyway".
Install Android
Buy and install VicPhone on Google Play. You will find the way there on the download page.
On the first start, VicPhone asks for the microphone, notifications and the contacts. It needs the microphone for calls, notifications for incoming calls and the contacts for names and pictures.
The interface
At the bottom you switch between Dial, History and Contacts, the cog at the top right opens the settings. Sections, buttons and settings have the same names on both devices.
The name sits at the top. If you have several lines switched on, VicPhone shows the line the next call goes out on next to it. On the right are the bell, which mutes the ringtone, and the cog that opens the settings.
When you change section, the history and the contacts stay where they are. If you tap the section you are already in, the history and the contacts jump to the very top, and Dial empties the input field.
Windows Next to them are the buttons to minimize and close. The window remembers its position and opens in the same place the next time you start it.
Messages appear briefly as a coloured bar at the bottom: green for success, red for errors, blue for information.
2 Setting up a line
What you need
A line is a SIP account from your phone provider, your phone system or your FRITZ!Box. You need three details from your provider for it: the registrar, which is the address of the server, your user name and your password.
With a FRITZ!Box, you create the account there yourself. Guide for the FRITZ!Box
Adding a line
Open Settings, then the Connection section, and choose "Add line". Give the line a name, such as "Office", and enter the registrar, user name and password. With "Save", VicPhone connects.
Under "Advanced" you will find details that only some providers require: a separate login name, a domain, an outbound proxy and the transport, either UDP or TCP. If your provider's documents say nothing about these, leave the fields empty.
If you want to use VicPhone on your computer and on your phone, set up the line on both. Many providers allow two devices on the same account for this, otherwise you create a second account there.
The status of your lines
At the very top of the settings you can see whether VicPhone is connected. Each line also has a coloured dot: green is connected, orange is connecting, red has failed, grey is off.
The switch turns a line on and off, the pencil opens it for editing, where you also remove it after confirming. With the grip on the left you move it to another place.
Several lines
You can add as many lines as you like, with up to eight switched on at the same time. Incoming calls reach you on all lines that are switched on.
The green check mark marks the default line your calls go out on. For a single call you pick another one on the dialer: the name below the call button opens the choice of lines. After the call the default line applies again.
The line cannot be changed during a call. If you switch off the default line, the check mark moves to the first line that is still switched on.
The SIM card as a line Android
Under Settings, Connection you set VicPhone as the default phone app. VicPhone then also handles the calls over the SIM card, and each card appears as a line of its own. You choose it like a SIP line, emergency calls always go through.
The history then also shows the calls from the call log of the phone. You block a number by holding its entry in the history. VicPhone turns blocked numbers away, over the SIM card and over the SIP lines, and Android keeps the list.
If VicPhone is no longer the default phone app, it switches the SIM lines off. Once it is the default again, they switch back on by themselves.
3 Make calls
Dialling a number
Type the number on the keypad. Holding down 0 enters a +. The key to the right of the green button deletes the last digit, holding it clears the field. It appears as soon as there is a number in the field.
From three digits on, VicPhone shows the matching contact below the number. If you choose it, VicPhone takes its full number. The green button places the call. If the field is empty, it brings back the last dialled number, pressing it a second time calls it.
Windows You can also simply type the number on your keyboard, Enter takes the contact and places the call. You paste a copied number with Ctrl+V, spaces and brackets are removed.
If you type letters instead of digits, VicPhone shows below the field all contacts whose name or company matches, with the number of matches. Choose one and its contact dialog opens, and a swipe to the right calls it. If it was found through its company, the company also appears in the entry.
Calling incognito
As soon as a number is in the field, the sign with hat and glasses appears left of the green button. A tap turns incognito on for the next call, the sign lights up orange. After that the setting of the line applies again.
If a line should always call without your number, switch on "Hide my number" when editing the line. The line then carries the sign with hat and glasses, and incognito is lit on the dialer from the start. For a single call you switch it off there. On Android this works for the SIM card as well. Whether the number stays hidden is up to your provider, most support it.
Android Over the SIM card, VicPhone puts #31# in front of the number for this, which every mobile network knows.
Numbers from other apps
Windows VicPhone registers with Windows for phone numbers in the browser, meaning links that start with tel:. If you click a number on a web page, VicPhone opens with the number in the dial field. Nothing is dialled until you place the call. If Windows asks which app to use for such links, choose VicPhone.
Android If you tap a phone number in another app, Android offers VicPhone for dialling. VicPhone opens with the number in the dial field, nothing is dialled until you place the call.
Making a call
While it rings, you see the contact's number, name and picture. "Mute" and "Keypad" work right away, "Hold" only once the call is answered. The red button hangs up, it sits exactly where the green one was a moment ago.
Android On the phone there is also "Speaker", which works while dialling too. So you can put the phone down on the table right away.
In a call
The duration of the call counts along at the top. "Mute" switches off your microphone, you can still hear the other person. "Keypad" shows the keypad, for example for a hotline menu.
"Hold" keeps the other person waiting, more on this further down. Hang up with the red button.
Windows The digits on your keyboard send the tones as well, Enter hangs up.
Android If a headset is connected, by cable or Bluetooth, the "Speaker" button opens the choice of audio output: phone, speaker, headphones or the Bluetooth device by its name. When you hold the phone to your ear, the display switches off.
Receiving a call
The call fills the whole screen. You see picture, name, number and number type and, with several lines, which line the call is coming in on. The green button answers, the red one declines.
Windows For this, VicPhone comes to the front, even from the background. Enter answers.
Android A call switches the display on and also appears over the lock screen. For this VicPhone needs permission for full screen notifications, and the app reminds you as long as it is missing. With "Call screen over other apps" under Settings, Behaviour, the call also appears while you are using another app, otherwise Android only shows a small notification at the top.
You choose the background under Settings, Appearance, "Call background": a colour and a pattern, and the preview shows both right away. "Plain" keeps the theme's own background. With "Random on every call" each call brings a different combination of colour and pattern, and the two selection fields then disappear.
If you decline, the call ends on every device ringing on the same line, such as computer and phone at once. If someone calls with a hidden number, VicPhone shows "Unknown".
With "Answer/decline with a gesture" under Settings, Behaviour you hold the button and drag it away in any direction, on the computer with the mouse or a finger. A tap or click alone then does not answer, so nothing happens by accident.
The bell at the top mutes the ringtone immediately, the call then keeps ringing silently. After 60 seconds without an answer, the call is declined and recorded as missed in the history.
Android Android reports a missed call with a notification, "Call back" dials the number straight away.
Hold and swap
"Hold" moves the call into a bar above the dial pad. The other person can no longer hear you and hears the music on hold you choose in the settings instead. The dial pad is free again, and you can call a second number, for example to check something.
If no other call is active, the arrow in the bar brings back the held call. With two calls, the double arrow switches between them, the other one waits. The red handset in the bar only ends the held call, the red button at the bottom only the one in front.
Call waiting
If another call comes in during a call, you hear a soft double tone and see who is calling. If you answer, your current call waits in the bar. If you decline, your call simply continues and the call appears as missed in the history.
A declined second call ends only on this device, and it keeps ringing on your other devices on the same line.
VicPhone handles two calls at the same time, a third caller hears busy. If you switch off "Call waiting" under Settings, Connection, the second caller already hears busy.
Android Under Settings, Behaviour, "Mobile calls during a call" lets you decide whether a call from the mobile network may interrupt your call. To turn calls away, VicPhone asks once for permission to screen calls. Calls turned away appear in the phone's call log.
Conference
With two calls, the icon with the two people in the bar joins all three in a conference. VicPhone connects the calls on your device, so it works with any provider, even if the calls run over two lines. "Mute" then applies to the whole conference.
The pause icon in the bar takes the second participant out again and puts them on hold. The red handset in the bar only ends their call, the red button at the bottom ends the conference with both.
When a call ends
After the call, VicPhone briefly shows the reason:
- Call ended
- The call ended normally.
- Busy
- The other side is on another call.
- Call declined
- The other side rejected the call.
- Not available
- The other side's phone is off or has no connection.
- No answer
- Nobody picked up.
- Number not found
- The number does not exist, check the area code.
- Call not allowed
- Your provider does not allow this call, for example abroad or to premium rate numbers.
4 Contacts
Where the contacts come from
Windows VicPhone reads your contacts where they already are: at Google, Microsoft, Apple iCloud or another CardDAV server. You connect these accounts in VicPhone itself, as described below.
Android On Android, VicPhone shows the contacts from your phone's address book, from every account your phone syncs, such as Google, Samsung or Microsoft. New contacts and changes arrive by themselves when your phone syncs. There is no separate sign-in to Google or Microsoft in the app.
Android Apple iCloud and any other CardDAV server, on the other hand, you connect directly in VicPhone, as described below. VicPhone stores their contacts encrypted in the app, they do not go into the phone's address book, so other apps do not see them. They still name your callers, as the default phone app also on calls over the SIM card.
Connecting an account
Open Settings, then the Contacts section, and choose "Add account". You can connect as many accounts as you like, including several from the same service.
Windows You can choose Google, Microsoft, Apple iCloud or another CardDAV server.
Android You can choose Apple iCloud or another CardDAV server. Google and Microsoft come through the phone's address book.
Windows Google and Microsoft: Your browser opens with the service's sign-in page. Sign in and allow VicPhone to access your contacts. Then return to VicPhone. You have five minutes to sign in.
Other CardDAV server: Enter the server address, your user name and your password. VicPhone finds the address books on it by itself.
Android VicPhone only connects over https. If an address has no https:// in front, VicPhone adds it itself.
Apple iCloud
Choose "Apple iCloud" and enter your Apple ID and an app-specific password. Your normal Apple password does not work here.
You create the app-specific password at Apple: sign in at account.apple.com, choose "App-Specific Passwords" under "Sign-In and Security" and then "Generate an app-specific password". Follow the steps and copy the password Apple shows you. Your Apple ID must be protected with two-factor authentication for this.
VicPhone also shows you these steps at the password field.
Managing accounts
Each account gets a colour that lets you recognise its contacts. With the pen or a tap or click on the name you change name and colour. In the same dialog you remove a connected account from VicPhone together with its contacts, after confirming.
With the grip on the left you hold an account and move it to another place. The order applies wherever VicPhone shows accounts, also in the filter and in the contact dialog.
With only one account there is nothing to tell apart, so VicPhone shows no colours. The switch turns an account off completely, its contacts are then missing from the list, the filter and calls.
Windows VicPhone syncs the contacts at startup and then every ten minutes in the background, without disturbing you. To see a change at Google, Microsoft or Apple right away, fetch the contacts again with the arrow on the account. With several accounts, "Sync all accounts" syncs them all at once.
The accounts on Android Android
The list of accounts also includes the accounts from the phone's address book, such as Google, Samsung or Outlook, next to iCloud and CardDAV. Messengers such as WhatsApp are not among them. Name, colour and order apply only in VicPhone, Android manages the account itself.
VicPhone syncs iCloud and CardDAV shortly after startup and again when you open the app and the last sync was more than an hour ago. The arrow on the account fetches the contacts right away.
For an account of the address book the arrow asks Android to sync, if Android offers this for the account. Changes appear in the list shortly after.
The contact list
The Contacts section lists all contacts, at the top your favourites, below them everyone in alphabetical order. The search finds names, companies and numbers. If a contact was found through its company, the company appears in the entry.
If you choose a contact, its contact dialog opens. There you put a number in the dial field, and the call is only placed with the green button. You call straight from the list with a swipe.
VicPhone only shows contacts with a phone number. The only things it changes in your contacts are the default number and the favourite, and only when you set them yourself. You set sorting, name format and contact pictures under Settings, Contacts.
Windows You don't need to click to search: just start typing as soon as VicPhone is in front.
VicPhone always shows numbers the same way, however they were saved: with a country code as +49 171 2345678, without one as 0171 2345678. If the same number is in a contact twice, it appears only once.
The contact dialog
The contact dialog shows the picture, all numbers with their kind and below them everything else your address book knows about the contact: company, email, address, website, birthday, notes and more. Duplicate details from several accounts appear only once.
A tap on a number puts it in the dial field. An email address opens your mail program, an address Google Maps and a website the browser.
Android A date opens the calendar of the phone on the day it next falls on.
Windows A date opens the calendar of the account in the browser: Google Calendar and Outlook on the day it next falls on, iCloud in today's view. With other CardDAV servers a date cannot be clicked.
If you hold down the picture of a contact, it grows large until you let go.
At the top left next to the picture, small text shows which accounts the contact comes from, each with its coloured dot. At the bottom left of the picture is the star for the favourite, at the bottom right the pen.
Windows The pen opens the contact in the browser, at Google or in Outlook. Contacts from iCloud and CardDAV have no pen.
Android The pen opens the contact in the contacts app. Contacts that only come from iCloud or CardDAV have no pen.
The default number
If a contact has several numbers, a green check mark shows the default number. It appears in the list below the name and at the very top of the contact dialog, and a swipe calls it right away. Without a default number VicPhone asks which number it should be.
If you tap the grey check mark of another number in the contact dialog, it becomes the default number, in the contact itself and not only in VicPhone. So it also applies on your other devices.
Windows On the computer VicPhone writes it back to Google or to your iCloud or CardDAV account. For Google you sign in once more if your account dates from a time when VicPhone was only allowed to read. Microsoft has no default number.
Android On the phone, VicPhone enters it in the address book and asks for permission once to do so. Your phone then syncs it with the contact's account. If the contact comes from iCloud or CardDAV, VicPhone writes it straight back to the server.
Favourites
The star at the bottom left of the picture in the contact dialog makes a contact a favourite, another tap undoes it. This applies in the contact itself, not only in VicPhone.
Windows On the computer this works for contacts from Google accounts, the change arrives there directly. Microsoft, iCloud and CardDAV show no favourites in VicPhone.
Android On the phone, VicPhone enters the favourite in the address book, and your phone syncs it with the contact's account. Contacts that only come from iCloud or CardDAV have no star.
Under Settings, Appearance, "Favourites" you show your favourites as a list or as tiles with a large picture. A tile opens the contact dialog, like a contact of the list. Hold a tile, it lights up and you move it to another place, VicPhone remembers the order.
Quickly through the list
Windows When you drag the scrollbar, a blue drop next to it shows the initial letter you are at, and the list stops at every letter.
Android The initial letters run along the right edge. Slide your finger over them and the list jumps to the letter, while a blue drop shows it large.
Filter contacts
The icon on the left of the search opens the filter. Each option is a field of its own, a tap or click toggles it, and a field highlighted in blue applies. This way you show only contacts without a default number, with a birthday or with an address, also several of these at once.
The button at the bottom says how many contacts remain, such as "Show 138 contacts", and closes the filter. The circular arrow at the top of the filter resets everything, and the icon in the search lights up as long as a filter applies.
Showing and hiding accounts
With several accounts, each one appears under "Accounts" as a field of its own in the filter, in your order. A hidden account is only missing from the list: if someone from it calls, VicPhone still shows their name.
An account you have switched off in the settings is not in the filter.
Windows If someone is in two accounts with the same name and the same number, VicPhone merges both entries into one, with both coloured dots, however the number is written in each. Under Settings, Contacts, "Duplicate contacts" you can also have them shown separately.
Android If someone is in the address book and in iCloud or CardDAV with the same name and the same number, VicPhone merges both entries into one.
5 History
The history shows every call with name or number, time, number type, line and duration. The arrow shows the type: green for dialled, blue for answered, red for missed.
A red number on the History tab counts new missed calls. When you open it, the number disappears and the new entries are shown once with a light red background. If you choose an entry, VicPhone puts the number in the dial field, together with the line the call used. The search finds names and numbers.
Windows Right-click an entry to open the contact or to delete the entry or the whole history. Deleting all entries asks for confirmation first.
Android Press and hold an entry to open the contact or to delete the entry or the whole history. Deleting all entries asks for confirmation first.
If a filter or the search is active, "Delete all shown entries" is there as well and removes only the visible entries. "Delete the entire history" always removes everything.
Android SIM calls also disappear from the call log of the phone.
Calls with a hidden number appear as "Unknown" in the history and cannot be called back. If you called without your number yourself, the symbol with hat and glasses appears behind the line.
Filter the history
The icon on the left of the search opens the filter. At the very top you choose between "All", "With contact" and "Without contact", so you quickly find numbers you have not saved yet. Hidden numbers count as without contact.
Under "Type" you hide outgoing, incoming or missed calls, a tap or click on a field toggles it. With several lines, each line appears below as a field of its own. The button at the bottom says how many calls remain, such as "Show 11 calls", and closes the filter. The circular arrow at the top resets everything.
Quickly to a day
Windows When you drag the scrollbar, the blue drop shows the day you are at.
Android The right edge shows the days of the last three months and the months before them. Slide your finger over them and the history jumps there.
Contact from the history Android
If a number in the history belongs to no contact, hold its entry. With "Create new contact" or "Add to contact" the address book of the phone opens with the number already filled in. The new contact appears in VicPhone right afterwards.
Swiping right and left
With "Start a call with a gesture" under Settings, Behaviour you swipe an entry in the history, in the contacts or among the matches on the dialer to the right. If you let go after a third of the width, VicPhone calls, before that the entry slides back. On the computer you drag it with the mouse or a finger. A tap or click still does what it otherwise does.
What happens to the left you set below that under "Swipe to the left". With "Show symbols" the entry stays open and shows the symbols of the apps, a tap on a symbol opens the app, and a tap on an entry closes it again.
Android The choice is SMS, that is your default messaging app, and WhatsApp. With "SMS directly" or "WhatsApp directly" the entry can be dragged all the way to the left as with a call, and on release the app opens at once. If WhatsApp is not installed, SMS remains.
Windows Here WhatsApp is available, it opens the chat through wa.me in the browser, which passes it on to WhatsApp. With "WhatsApp directly" the entry can be dragged all the way to the left as with a call, and on release the chat opens at once.
If a contact has several numbers and no default number, VicPhone asks for the number first. The app opens with this number only, nothing is sent. WhatsApp needs a complete number: without a country code it counts as a German number, and an invalid one opens no chat.
6 Keyboard shortcuts Windows
Search, dial, answer and hang up also work from the keyboard. The keys work as soon as the window is in front.
- Letter
- Searches the dialer for contacts with this name, and from the settings in the contact search.
- 0 9
- Writes the digit into the dial field, during a call it sends the tone.
- Enter
- Takes the match, places the call, answers an incoming call or hangs up during a call. In the empty field it brings back the last number.
- Ctrl V
- Pastes a copied number.
- Backspace
- Deletes the last digit.
- Esc
- Clears the dial field or the search and closes open dialogs.
In the history and in the contacts, any key starts a search. Enter in the contact search takes the number when exactly one contact is left.
7 Settings
The settings are divided into sections that you expand. You apply changes with the round green button at the bottom right. The language takes effect immediately, lines and accounts are saved as soon as you add them.
If there is a question mark next to a setting, a tap or click on it opens its explanation in a dialog.
- Connection
- The SIP lines, "SIP Auto Connect" and "Call waiting". If automatic connecting is switched off, you connect by hand using the button at the top.
- Connection
- Android Also the default phone app, which makes the SIM cards appear as lines.
- Contacts
- Windows The contact accounts, duplicate contacts, sorting, name format and contact pictures.
- Contacts
- Android The contact accounts, sorting, name format and contact pictures.
- Appearance
- Language, light or dark theme, time format, date format, favourites as a list or tiles, and the call background.
- Sounds
- Ringtones and music on hold to preview, plus the dial tones while typing.
- Behaviour
- Windows Start with Windows, behaviour when closing, always on top, the gestures to answer and to call and the swipe to the left.
- Behaviour
- Android Start with the phone, mobile calls during a call, call screen over other apps, the gestures to answer and to call, the swipe to the left, blocked numbers and the notifications.
- About VicPhone
- Windows Version, licence, this manual and the way to our support.
- About VicPhone
- Android Version, licence, this manual, the source code, the way to our support and the log for tracking down errors.
Windows VicPhone takes sound and microphone from Windows: it uses the default devices you set in the Windows sound settings.
Android As your ringtone, besides the ones from VicPhone, you can also choose "Default" under Sounds, the ringtone of your phone.
8 In the background
When you close the window, VicPhone keeps running in the notification area of the taskbar, at the bottom right next to the clock, and stays reachable. A click on the icon there shows the window again, right-clicking opens a small menu with "Open", "Silent" and "Quit".
If closing should quit VicPhone completely, set Settings, Behaviour, "Close Behavior" to "Close application". VicPhone then asks for confirmation before quitting. As long as it is closed, no calls come in.
With "Start with Windows", VicPhone starts by itself every time you sign in to Windows and is reachable right away.
If you switch to another app, VicPhone stays ready in the background. As long as it is ready, a silent notification sits in the bar at the top.
So that calls also arrive while the screen is off, exempt VicPhone from battery optimisation, the app offers to do this for you.
With "Start with the phone", VicPhone is back by itself after every restart of your phone.
9 Data, updates and uninstalling
VicPhone sends no usage data. Everything it stores stays on your device.
Windows The data is kept in the folder %APPDATA%\com.victec.vicphone. SIP passwords, your contacts and the access to your contact accounts are protected with Windows encryption and tied to your user account.
Android The data is kept in the app's protected storage, which only VicPhone can read. SIP passwords, the access details for iCloud and CardDAV and the contacts of these accounts are also encrypted, with a key that Android keeps for VicPhone.
Updates
Windows Download the new version and install it over the old one. The installer closes VicPhone for this by itself, your settings, lines and contacts are kept.
Android Updates come through Google Play. Your settings and lines are kept.
Uninstalling
Windows Remove VicPhone in Windows under Settings, Apps. This removes the program, the shortcuts, the autostart and all your data in the folder mentioned above. The package for companies deletes this data for all users of the computer.
Android Press and hold the VicPhone icon and choose "Uninstall". Android also deletes all of the app's data.
10 When something goes wrong
- The line stays red
- Signing in with the provider failed, the reason is shown in red below the line. Check the registrar, user name and password. If your provider requires a separate login name or a proxy, enter it under "Advanced".
- "Waiting for the network"
- VicPhone cannot reach the server at the moment, for example right after the device wakes up. It retries every ten seconds by itself. If the message stays, check your internet connection and the registrar address.
- You hear nothing or cannot be heard Windows
- Check in the Windows sound settings which microphone and which speaker are set as default, and whether VicPhone is allowed to use the microphone.
- You hear nothing or cannot be heard Android
- In the Android settings, check under Apps, VicPhone, Permissions whether VicPhone is allowed to use the microphone. If a Bluetooth device is connected, choose the right audio output during the call with "Speaker".
- Contacts are missing or out of date Windows
- Sync the account again with the arrow. VicPhone only shows contacts with a phone number. Also check whether the account is hidden in the filter or another filter applies.
- Contacts are missing or out of date Android
- Check whether VicPhone is allowed to read the contacts and whether your phone syncs the account. You fetch contacts from iCloud and CardDAV again with the arrow on the account. VicPhone only shows contacts with a phone number. Also check whether the account is hidden or another filter applies.
- An account's sign-in has expired Windows
- VicPhone tells you and opens the sign-in in the browser again. Sign in there once more.
- Google does not share the contacts Windows
- If you left out the tick for the contacts when signing in, VicPhone cannot fetch anything. Both the browser and VicPhone tell you so. Then sign in again and set the tick, the second time Google only asks for what is missing.
- iCloud or CardDAV cannot be connected
- Check the server address, your user name and your password. For iCloud the field takes the app-specific password, not your normal Apple password.
- The default number or favourite cannot be set Windows
- For Google, sign in to the account once more so that VicPhone may write. Microsoft has no default number, and a number that Google itself added from a profile cannot be chosen.
- The default number or favourite cannot be set Android
- In the Android settings under Apps, VicPhone, Permissions, allow VicPhone to change the contacts.
- It does not ring
- If the bell at the top is crossed out, the ringtone is muted, a tap or click on it switches it back on. If VicPhone has been quit rather than running in the background, no calls come in.
- Calls only come in while the app is open Android
- Exempt VicPhone from battery optimisation and allow notifications. Some manufacturers also stop apps in the background, in that case allow VicPhone to run in the background in the battery settings.
- Incognito still shows your number
- Your provider does not apply the hiding. Ask whether it supports the header "Privacy: id" or whether you have to switch hiding on in its customer portal.
- An error cannot be reproduced Android
- Switch on "Record log" under Settings, About VicPhone. VicPhone then writes down what the app does, even over several days. With "Share" you send us the log. It contains phone numbers and SIP addresses, but no passwords. "Share" and "Delete" are only available while recording, and if you switch the log off, VicPhone deletes it.
Any questions?
Questions about setting up, a problem with your provider or a bug in VicPhone? Write to us, we answer personally. Write a message