Terms

VicPhone is developed and provided by victec it-solutions, Viktor Töws, Röpkestraße 61, 40235 Düsseldorf, Germany. It is sold through Stripe Managed Payments: the seller is Sold through Link, LLC, 354 Oyster Point Boulevard, South San Francisco, California 94080, USA, Link for short, a subsidiary of Stripe. Link charges the purchase price, issues the invoice, pays the VAT and handles withdrawals and refunds.

The purchase, the payment, the invoice, the withdrawal and the refund are governed by Link's terms for purchases "Sold through Link", available at https://link.com/terms#sold-through-link-terms. These terms govern everything else between you and us: providing the application, the updates, the licence, defects, our guarantee and liability. They apply to consumers and businesses. Differing terms of the customer only apply if we have agreed to them in writing.

Companies can also buy VicPhone for Windows directly from us, on request and at a quote we send them. In that case victec it-solutions is the seller, and these terms and the quote apply. The sections on buying through Link do not apply. The right of withdrawal for consumers applies only to consumers.

The presentation on this site is not a binding offer. The buy button leads to the Stripe checkout, where you complete the purchase with Link. The price of VicPhone for Windows is 19 € including VAT, Link's invoice shows the tax according to the rules of your country. There are no recurring costs, the application is not a subscription.

Delivery is exclusively digital. After payment you receive a confirmation from us by email with the link to your customer page, where you download VicPhone for Windows: the installer and the MSI package. To use it you need Windows 10 or 11 in the 64-bit version, as well as the credentials of your own SIP provider, which are not part of this contract.

As a consumer in the European Union you can withdraw from the purchase under Link's terms within fourteen days of receiving access to the application. The easiest way is the form "Withdraw from contract" at https://vicphone.app/en/withdraw, linked at the foot of every page. You receive a confirmation of receipt by email straight away, and we arrange the refund with Link. You can also declare the withdrawal to Link through https://support.link.com/topics/sold-through-link, giving "cooling-off period" as the reason, or send it to support@vicphone.app. The refund is made through the original payment method.

There is no free trial. In addition to the statutory right of withdrawal, we voluntarily grant every buyer a money-back guarantee of 100 days from the purchase. Within this period an informal message to support@vicphone.app with your order number is enough, no reasons needed. We then arrange with Link the refund of the full purchase price through the original payment method, at the latest within fourteen days of receiving the message. With the refund, access to the customer page ends. With a direct purchase we refund the purchase price ourselves.

The guarantee applies once per purchase and leaves your statutory rights, in particular the right of withdrawal and the rights in case of defects, unaffected.

These terms apply to the purchase of VicPhone for Windows on this site. VicPhone for Android is a separate app and not part of this purchase. You buy it on Google Play under the terms of Google stated there, which also apply to payment, withdrawal and refund. The money-back guarantee in these terms does not apply to it. For questions and errors in the app you can reach us at support@vicphone.app as well.

VicPhone is free software, licensed under the GNU General Public License, Version 3. The licence text comes with every installation, and as a buyer you can download the complete source code of the application for Windows on your customer page, also reached through https://vicphone.app/source. You will find the link to the source code of the app for Android in the app under Settings, About VicPhone. Your rights to the application follow from this licence, these terms do not restrict them. The purchase price is for providing the finished program, not for granting rights to it.

The VicPhone name and logo are not covered by this. You may modify and distribute the application, but then not under our name and without our logo.

We are responsible for the application itself, Link offers no support for it. Report questions, errors and defects to support@vicphone.app. We owe the application in the condition described on this site and in the version current at the time of purchase, and remedy defects with updates. Your statutory rights against Link as the seller remain unaffected.

All updates we release for VicPhone are included in the purchase price, for life and at no extra cost. This does not create an obligation to develop the application further or to adapt it to future operating systems. We provide security-relevant updates to consumers within the scope required by law.

VicPhone makes calls through the SIP provider you choose yourself. We cannot answer for its availability, call quality or charges. The application is not suitable for emergency calls.

We are liable without limitation for intent and gross negligence and for damage resulting from injury to life, body or health. In the case of simple negligence we are only liable for the breach of essential contractual obligations, limited in amount to the foreseeable damage typical for the contract at the time it was concluded. Liability under the Product Liability Act remains unaffected. Further claims are excluded.

These terms are governed by German law, the purchase by the law determined in Link's terms. For consumers, this choice of law only applies insofar as it does not deprive them of the protection of mandatory provisions of the state of their habitual residence. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for disputes with us is Düsseldorf. Should a provision be invalid, the remaining provisions remain valid.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.